Shipping Policy
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Shipping Policy for Dumbbells to Treadmills
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At Dumbbells to Treadmills, we are committed to delivering your fitness equipment quickly and securely. Please review our shipping policy to understand how we handle orders, shipping times, and delivery processes.
1. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates and Delivery Estimates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the items in your order.
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery within 1 business day.
Please note that these estimates do not include order processing time.
3. Shipping Destinations
We currently ship to addresses within the United States, including Alaska and Hawaii. Unfortunately, we do not ship to U.S. Territories, P.O. Boxes, or APO/FPO addresses at this time.
4. Shipping Carriers
We partner with reputable carriers such as UPS, FedEx, and USPS to ensure your order is delivered safely and on time. The carrier will be selected based on the best available option for your location.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website. Please allow up to 24 hours for the tracking information to update.
6. Shipping Delays
While we strive to meet our delivery estimates, there may be occasional delays due to factors beyond our control, such as severe weather, carrier delays, or unforeseen circumstances. If your order is significantly delayed, we will notify you via email.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@dumbbellstreadmills.com. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.
8. International Shipping
At this time, we do not offer international shipping. We only ship within the United States.
9. Incorrect Shipping Information
Please double-check your shipping address before placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses. If you realize an error in your address after placing an order, please contact us as soon as possible at info@dumbbellstreadmills.com.
10. Contact Us
For any questions or concerns regarding our shipping policy, please reach out to us at info@dumbbellstreadmills.com. We’re here to help!